Contact

How may we assist you today?

We have a variety of convenient ways to connect with a MyEyes Ambassador to help answer your questions.

To get started, use any of the methods on this page and one of our friendly Ambassadors will follow up with your request within one business day or less!

Get LIVE help from MyEyes

Monday - Friday, 9AM - 7PM EST

If you need urgent assistance outside of our business hours, please email support@myeyes.northsupport.co.za.

Online Support Request

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Have a question or issue with your iCare HOME2?

If you have a question or issue with your iCare HOME2 tonometer, we encourage you to reach out to our friendly Patient Ambassador team for assistance.

Do NOT contact iCare for help, please reach out to MyEyes for assistance.

Monday – Friday

9:00AM – 7:00PM EST

If you need urgent assistance outside of our business hours, please email support@myeyes.northsupport.co.za.

Upload a Rx from your doctor.

If you are a patient that has already placed a purchase or rental order, you can securely upload your prescription using the form below.

Please make sure your full name is on the file you are uploading to ensure that your prescription is processed in a timely fashion.

Use the form below to securely upload your prescription.

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Please email your Rx to support@myeyes.northsupport.co.za.